Last updated: 19/10/2025

Thank you for visiting ILYR.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

We may collect the following personal data:

Contact details: name, email address, billing and shipping address, and phone number.

Payment information: payment details processed securely by our payment provider (POK). We do not store your full card details.

Order details: products you purchased, order total, and delivery information.

Technical data: IP address, browser type, and device information (for website analytics and performance).

Marketing preferences: if you subscribe to our newsletter.

How We Use Your Information

We use your data to:

  • Process and deliver your orders.
  • Communicate with you regarding orders, returns, or questions.
  • Improve our website, products, and customer experience.
  • Send newsletters or promotions (only if you have opted in).

We never sell or rent your personal data to third parties.

Payment and Security

Payments are processed securely through POK, an Albanian licensed payment provider.
Your payment information is encrypted and handled according to PCI-DSS security standards.
We do not have access to your full card details.

Data Sharing

We may share limited data with:

  • Payment providers (POK) — to process your transaction securely.
  • Shipping carriers — to deliver your order.
  • Analytics services (e.g., Google Analytics) — to understand how visitors use our site.

All partners comply with GDPR and follow strict data protection requirements.

Data Retention

We retain your data only as long as necessary to:

  • Complete your purchase and fulfill legal obligations (e.g., accounting).
  • Provide customer support.

You can request deletion of your data at any time.

Your Rights (GDPR)

If you are in the European Union, you have the right to:

  • Access a copy of your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing.
  • File a complaint with your local data protection authority.

To exercise your rights, contact us at contact@ilyr.io

Cookies

Our site uses cookies to improve your browsing experience.
You can adjust your browser settings to block cookies, but some parts of the website may not work properly.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
contact@ilyr.io