Last updated: 19/10/2025

Thank you for visiting ILYR.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information:

  • Cookies and tracking information
  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through third-party providers)
  • Order details
  • IP address
  • Browser and device information
  • Website usage data

How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and transactional emails
  • Send promotional emails and marketing offers (only with your consent)
  • Analyze website traffic and performance
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations

We never sell or rent your personal data to third parties.

Marketing & Email Communications

We may use email marketing services such as Omnisend to send newsletters, promotions, abandoned cart reminders, and special offers.
Marketing emails are only sent if you provide explicit consent.
You may unsubscribe at any time by clicking the unsubscribe link in any email.

Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Website functionality
  • Analytics and statistics
  • Marketing and advertising

Advertising and analytics cookies are only activated after user consent through our cookie banner.You can manage or withdraw your cookie preferences at any time.

Meta Ads & Analytics

We may use Meta Ads (Facebook and Instagram advertising) and analytics tools to understand user behavior, measure advertising performance, and improve our services.

These services may collect:

  • Device information
  • Browsing activity
  • Website interactions
  • Advertising engagement data

This processing only occurs after consent where legally required.

Payment and Security

Payments are processed securely by third-party payment providers. We do not store full payment card details on our servers.
Payment providers may process:

  • Billing details
  • Payment identifiers
  • Transaction information

Data Sharing

We may share limited data with:

  • Payment providers (POK) — to process your transaction securely.
  • Shipping carriers — to deliver your order.
  • Analytics services (e.g., Google Analytics) — to understand how visitors use our site.

All partners comply with GDPR and follow strict data protection requirements.

Legal Basis for Processing (GDPR)

We process personal data based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests

Data Retention

We retain your data only as long as necessary to:

  • Complete your purchase and fulfill legal obligations (e.g., accounting).
  • Provide customer support.

You can request deletion of your data at any time.

Your Rights (GDPR)

If you are in the European Union, you have the right to:

  • Access a copy of your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing.
  • File a complaint with your local data protection authority.

To exercise your rights, contact us at contact@ilyr.io

Cookies

Our site uses cookies to improve your browsing experience.
You can adjust your browser settings to block cookies, but some parts of the website may not work properly.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
contact@ilyr.io